Shipping and delivery
We pack every piece so that it reaches you undamaged. The wood is wrapped in film, the edges are fitted with corner protectors and the whole is boxed in cardboard. Large formats travel on a pallet.
The delivery method is not selectable at checkout — we arrange dedicated transport ourselves. This lets us control the packaging and the condition of the furniture on arrival, and allows us to help carry it inside.
All furniture is delivered fully assembled. Nothing needs to be put together or screwed on.
Countries we deliver to
We currently deliver to Poland, the Czech Republic, Germany, Austria, the Netherlands, Belgium, Luxembourg, France and Switzerland.
The cost depends on the country and the size of the item:
S – bowl stands
L – dog beds and food containers
XL – indoor dog crates
| Country | S | L | XL |
|---|---|---|---|
| Poland | €9 | €20 | €50 |
| Germany | €15 | €50 | €90 |
| Austria | €15 | €50 | €90 |
| Belgium | €19 | €70 | €130 |
| Luxembourg | €19 | €70 | €130 |
| Netherlands | €19 | €70 | €130 |
| Switzerland | €60 | €100 | €220 |
Your country is not in the table? Write to my@dogdeco.com with your address and the product you are interested in — we will check the options and the cost.
Lead times
The lead time runs from the day the payment is credited and is stated on each product page. It ranges from 7–10 days for bowl stands to 21–30 days for indoor crates. Transit time is added to that.
Every piece is made to order, in the chosen finish and size. We do not work from stock.
On delivery
Please check the packaging in the presence of the driver. Note any visible damage on the consignment note, photograph the packaging and the furniture, then write to my@dogdeco.com. We treat such cases as a priority.
Cancel online
Would you like to withdraw from the contract? The form below records your statement and sends an immediate confirmation by e-mail. The full conditions are set out on the Right to cancel page.