FAQ

Detailed information about our products

Below are some of the most frequently asked questions about our products and the answers to them. If you have more questions or need more information, please write us via the contact form in the contact tab.

We try to choose the style that allows everyone to integrate the furniture into their interior. It can be seen that some of the furniture is very neutral – it oscillates around the classics, hampton style, and the white ones will be a great marine element.
Furniture for strong dogs based on a metal structure fits perfectly into the loft canon. 

Our furniture is made of natural wood 
They are painted with ecological paints, which makes them completely safe for dogs and residents.
Dog cages like Pitbull and Amstaff are based on a metal structure and the tops are made of oak wood.
The oak tops of the loft-style cages are secured with oil-wax, which does not adversely affect the surroundings.
The fittings are selected from the best available on the market, such as high-class silent-close drawer guides.

Each piece of furniture has a dimension in the product description – these are standard and most frequently purchased furniture frames. However, we are aware that each dog is different, so we enable personalization – it is always priced individually. Write to us so that we can create an offer tailored to your needs my@dogdeco.com 

We make meblock frames in black and white. Other colors from the palette require an additional EUR 50. The finish of the tops of oak loft cages is a natural, golden oak color, the color of windswept wood and an antiqued rustic top. Brushed tops require a surcharge of EUR 35

The implementation time is counted from the moment the money is credited to our bank account. Since then, we have reserved time for ourselves to manufacture and deliver the furniture to your home for 21 days. If we exceed this time and you do not agree to its extension, we will refund your money and cancel the order.

The delivery time is currently 4 days. Depending on the epidemiological situation, this time may change.

We sell our products in the territory of the European Union. Shipping to North America involves high transport and tax costs, so we must evaluate them individually – in this case, please do not purchase before agreeing the delivery details! The same is true for Russia, Saudi Arabia and China.

The furniture does not require your work – it is delivered completely so that you and your dog can enjoy it right away. Only loft-style cages can be shipped flat.

All our furniture is made to order, so you cannot return the purchased goods, unless it has clear traces of deficiencies or other errors in the furniture art.
Damage caused by the fault of the shipping company – upon receipt of the parcel, unpack and carefully check the furniture. Only then can you acknowledge receipt to the courier. However, if the goods are damaged, you should refuse to accept the goods and write a report. Contact us via my@dogdeco.com to make a complaint.

Kennel cages are designed in such a way that your pet does not destroy them. The inside of the chests of drawers is even and flat, the dog has no way to stick teeth. The door is secured against opening by a devil’s latch, only you can decide to open it. Lofoten cages have a special bolt that prevents even a very strong animal from getting out.

Before choosing a piece of furniture, make sure that the width of the door in your home will allow it to be brought inside.

The role of the courier ends when the goods are taken out of the car. The cages weigh a little so it’s good you have someone to help. Also, remember to carefully check the condition of the parcel. If you have any doubts, check it in the company of the driver. In case of damage, prepare a protocol, have the courier sign it and send us a photo to my@dogdeco.com.